Vivo Health Pharmacy is powered by Northwell Health, one of the nation's largest healthcare systems. This vast network of providers, facilities, and resources allows us to provide you with a personalized pharmaceutical experience that is second to none.
We are a full-service pharmacy, which means we provide specialty medications and other treatments used for acute illnesses and chronic conditions. Complementary services include patient education, medication delivery, drug counseling, medication therapy management, and finding patient assistance programs.
We accept most major insurance plans, including Medicare drug coverage. For more information on Medicare, please refer to the Medication Prescription Drug Coverage and Rights Form.
Vivo Health Pharmacy will bill your insurance company for the cost of your medication, but you may have to pay a copay.
We understand that the cost of medications associated with complex diseases can be overwhelming. We are committed to finding assistance programs, including any applicable copay cards, manufacturer programs, and third-party foundations.
At Vivo Health Pharmacy, we want to make sure you have the medications you need, when you need them. In the event of a life-threatening emergency, please call 911 or go to your nearest emergency care facility. If you have an urgent need or a question about your medication, please call the Vivo Health Pharmacy location that provides your pharmacy services. Our highly trained pharmacists are available to accept your call during business hours and there is always a healthcare professional available to answer your questions during off-hours through our 24/7 Clinical Call Center.
Visit our locations page to find your Vivo Health Pharmacy contact information.
Requesting a Refill by Phone
To request a refill, contact the Vivo Health Pharmacy where you originally filled your prescription. Talk to your pharmacy team about home delivery and recurring refill services.
Requesting a Refill Online
If your prescription is filled through Vivo Health Mail Order Pharmacy, click here to log in and order your refill.
New to Vivo
Ask your doctor to send your prescriptions to Vivo Health Pharmacy or transfer your prescriptions by calling us directly. Find the location most convenient to you.
We provide a welcome packet to all patients receiving specialty medication services. The welcome packet guides patients through managing their prescriptions and contains important information about our services, including policies, contact information, forms, and instructions; click here to access the welcome packet guide.